Privacy Policy

Effective Date: 10/02/2023

This Privacy Policy details how we collect, use, and safeguard your personal information when you visit Simple-Drive.co.uk or purchase our driving courses and optional extras. Protecting your privacy is our priority, and we are committed to transparent and responsible data handling.

1. Information We Collect

We collect information you provide directly through our website:

• Contact Form: When you contact us, we collect your name, email address, phone number, subject, and message to respond promptly.
• Checkout Form: When purchasing courses or extras, we collect your name, date of birth, Telegram handle, email, phone number, and billing address. We also record details about the courses and extras you select.

At present, we do not use cookies or any tracking technologies. Should this change, this policy will be updated accordingly.

2. How We Use Your Information

Your information is used for the following purposes:

• Course Access: To process your orders, provide access to your driving courses, and support delivery.
• Security: To monitor for fraud and protect the integrity of our services.
• Customer Support: To assist you with any queries or issues related to your courses or account.
• Service Improvement: To analyze and enhance our website, courses, and user experience.
• Compliance: To meet legal, tax, and regulatory requirements.

3. When We Share Your Data

We only share your information when necessary and with trusted partners:

• Email Services: To send you order confirmations, course updates, and customer support messages.
• Payment Processors: Payment handling is performed securely by third-party processors. We never store your full payment card details.

4. Data Retention

Your personal data is retained only as long as needed to fulfill the purposes described and comply with legal obligations — typically up to 5 years after your last interaction or purchase.

5. Your Data Rights (GDPR)

If you are located in the EU or covered by GDPR, you have the following rights:

• Right to be informed: About how your data is used.
• Right of access: To request a copy of your personal data.
• Right to rectification: To correct any inaccurate data.
• Right to erasure: To have your data deleted under certain conditions.
• Right to restrict processing: To limit how your data is used.
• Right to data portability: To transfer your data to another provider.
• Right to object: To object to data processing you disagree with.

To exercise these rights, please contact us through our contact form or email us at info@simple-drive.co.uk. We will respond in accordance with applicable data protection laws.