Effective Date: 10/02/2023
This Refund & Cancellation Policy explains our approach to refunds and cancellations for purchases made on Simple-Drive.co.uk. By completing a purchase, you agree to the terms outlined below.
Because our driving courses and optional extras are digital and delivered instantly, all sales are final. Once your payment is processed, you receive immediate, unlimited access to the materials, so we cannot offer refunds or cancellations.
Please review course details and extras carefully before purchasing to ensure they meet your needs.
You are responsible for selecting courses and extras that match your expectations and ensuring you have the necessary devices and internet connection to use them. Refunds will not be issued for technical issues related to your hardware, software, or connectivity, nor for changes in personal preference.
While refunds are generally not provided, if you experience a technical issue that prevents access to your course or if there was an error in your order, please contact us promptly. We will review such cases individually and work to resolve any legitimate problems.
If you have questions about your purchase or need assistance, please reach out via our contact form or email us at info@simple-drive.co.uk. We’re here to help you make the most of your driving courses.